4 Customer services strategies to make your current customers loyal customers
It’s one thing to sell your business to a customer once. It’s another thing entirely to master the art of convincing your one-time customers to come back – and tell their friends about you. Here are 4 strategies to make your current customers loyal customers and to propel your reputation in the industry.
“…It makes your business leaner and more cost-effective,” says another LMN Member
For Steve Snider of Snider Turf and Landscape Care Ltd., attending LMN’s Plan for Profit workshop for the second time may not have been completely necessary, but in his opinion it was most certainly rewarding. “You thrive off of the interaction in the room and you learn from the personal attention you get,” he says. Read more of Steve’s story here.
Plan for Profit Workshop is “Invaluable,” says One LMN Member
Read about one LMN member who swears by the positive results of LMN’s workshops. Kevin Colbert of Threadleaf Inc., a Toronto-based design and build landscape firm, says he and his right-hand man attended the workshop together and we’re immediately blown away with the “invaluable” guidance and teaching and the unsurpassable level of knowledge they were receiving. “My lead hand kept saying ‘I’ve never thought of that!’ and he’s been in the business for 9 years!”
Practical Ways to Eliminate Workplace Distractions
Workplace distractions are inevitable. Unfortunately, they seem to rear their ugly head at times when you are on deadline or desperately trying to shorten your ever-growing to-do list. Here are some of our tips to help you win the everyday battle against distractions in the office.
Spring 2011 Landscaping Trends
A greener lifestyle is vogue and it suggests health, vitality, and connectedness with the earth, it also correlates with more money in the bank, and an improvement in the overall quality of one’s life. With that in mind, more home owners are looking for ways to incorporate green trends in their landscape design as a means to both boost their curb appeal and save a few pennies. Here are some eco-friendly trends for 2011 to suggest to your customers
February: People Planning
In a previous post we presented our business model for growth and success. This model breaks down the year and designates monthly themes or “focal points,” which landscape owners and operators should concentrate on to ensure the positive development and health of their business. According to the model, February is “People Plan:” the time of [...]
The Secret to Running a Profitable Landscape Company: Plan for Profit Workshop
On Thursday, March 3rd and Friday, March 4th, The Landscape Management Network is partnering with Battlefield Equipment Rentals, a Cat dealer, to host a Business Management workshop specifically designed for green industry contractors. Don’t miss out on the workshop that, in addition to forever changing the way you look at your landscape business, will absolutely transform how you operate your landscape business.
Building a Budget for Success: One LMN Member’s Story
We’ve added another Real-life Contractor Story – this one comes from Jason Cromley of Hidden Creek Landscaping, based out of Columbus, Ohio. See how One LMN user, in pursuit of new estimating software, discovers the benefits of creating a budget to help him price work for profit.
Simple Tips for Better Internet Marketing
In today’s technology-drive world, there are a number of ways to share your experiences and knowledge with your potential customers – and most of these possibilities come in the form of internet marketing. Find out how to market your business better online.
Two New ‘Real Contractor Stories’ Are Posted!
Our latest Real-life Contractor Stories come from Grant Harrison of Escape Outdoor Living Designs, based out of Ontario, and Josh Hyatt of Hyatt Landscaping, based out of North Carolina. See how both new LMN users have managed to change their business by applying LMN’s systems and tools to their businesses.







